Infrastructure Strategy & Economics
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Our Services

Strategy and Policy  Advice
  • Strategic planning and policy design
  • Problem definition and quantification
  • Feasibility and investment decision support
  • Economic appraisals inc. CBA and EIA
Program/Project Development & Analysis
  • Business case development
  • Options assessment
  • Benefits realisation framework development and management
  • Mid cycle decision support
  • Pricing strategy
  • Regulatory Impact Statements
  • Regulatory advice
Economic Models 
  • Geospatial analysis and data visualisation
  • Macroeconomic analysis and forecasting
  • Computable general equilibrium (CGE) and Input Output (IO) modelling
  • Benchmarking and efficiency analysis
Commercial, Financial & Transaction Advisory
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Our Services

Commercial  Advisory
  • Commercial structuring
  • Negotiation strategy & negotiation support
  • Project finance
  • Develop Payment-Mechanisms and performance regimes
Financial Advisory
  • Financial modelling (whole of life cost)
  • Financial analysis (incl. bid model review)
  • Risk quantification
  • Funding strategy, value creation & capture
  • Financial capacity assessment
Procurement Strategy & Support
  • Packaging and procurement options analysis
  • Develop Delivery Case (for Business case)
  • Market engagement / market sounding
Transaction Advisory & Management
  • Tender process development
  • Tender documentation
  • Evaluation planning
  • Commercial and financial evaluation
  • Contract and financial close processes
  • Transaction leadership & management
Accounting Advisory
  • Transaction accounting options assessment
  • Net/gross debt impact evaluation
  • Income statement and balance sheet impact assessment
  • Financial reporting and disclosure assistance
  • Audit support
Property & Asset Management Advisory
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Our Services

Property Advisory
  • Property strategies and highest-and-best use assessments
  • Land tenure analysis
  • Project origination
  • Development management
  • Urban and regional strategic planning
  • Lease management planning
  • Development and project feasibility
  • Property transactions (management and execution / agency function)
  • Approvals management (e.g. Public Works Committee)
Property and Asset Management Evaluation
  • Maturity assessments
  • Asset audits and condition assessments
  • Benchmarking and useful-life analysis
  • Service level assessments
  • Contracting and facilities management reviews
Property and Asset Optimisation
  • Strategic asset and property plans and service-level forecasts
  • Asset Class Management Plan
  • Asset Management policy review / development
  • Property Management Policy and Plans
  • Transaction readiness assessments and management
  • Divestment and acquisition planning
Asset Information Management
  • Digital twin service requirements
  • Technology integration services
  • Asset data capture
  • Asset Information Management Systems (AIMS)
  • Identification and investment support for Technology solutions
  • Business process design
Capital Project Management
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Our Services

Project Definition
  • Scope definition
  • Functional briefing
  • Business case management
  • Lead advisor role
Design Management
  • Procurement & management of design consultants
  • Value management
  • Statutory planning management
Project Commercial Management
  • Procurement strategy development and management
  • Contractor procurement & transaction management
  • Construction contract administration
Project Controls
  • Cost / budget management
  • Program / schedule management
  • Scope change management
Infrastructure Governance, Risk & Contract Performance
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Our Services

Portfolio, Program & Project Risk
  • Project risk management capability uplift
  • Deep dives into specific project risks
  • Quantitative Risk Assessments (QRA)
  • Risk Management Plan
  • Process & independent challenge
  • Business case risk
Commercial Assurance
  • Commercial framework development & support
  • Independent Financial Audits
  • Compliance Audits (e.g. SOPA)
  • Value-for-Money Assessments
  • Variation validation
Portfolio, Program and Project Governance & Assurance
  • Risk mitigation plan assurance review
  • ePMO & PMO capability & establishment
  • Project Controls – Independent Validation
  • Quality Assurance (over Quality Control)
  • SCADA/OT Systems Implementation & Project Health
  • Capital project health check
  • Independent validation of business case data
  • IT Systems L4-L1 Assurance
  • Project Finance – Audit and/or Assurance
  • Project documentation assurance
Infrastructure Analytics & Systems
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Our Services

Strategy and Policy Advice
  • Strategic planning and policy design
  • Problem definition and quantification
  • Feasibility and investment decision support
  • Economic appraisals inc. CBA and EIA
Program/Project Development & Analysis
  • Business case development
  • Options assessment
  • Benefits realisation framework development and management
  • Pricing strategy
  • Regulatory Impact Statements
  • Regulatory advice
Economic Models
  • Geospatial analysis and data visualisation
  • Macroeconomic analysis and forecasting
  • Computable general equilibrium (CGE) and Input Output (IO) modelling
  • Benchmarking and efficiency analysis

INDUSTRIES

Social Insurance

Australia is a world leader in providing social insurances that deliver care and support to individuals and their families who have experienced harm in their daily lives.

Whether through workplace injury, road trauma, victims of crime, medical misadventure or injury in a public place, social insurance schemes enable people to receive the assistance needed to return to work and health or to improve their quality of life.
At Scyne we align with the strong public purpose of Australia's many social insurance schemes. Scyne is a market leader in providing advisory services to the vast majority of schemes across Australia, bringing a multi-disciplinary approach that supports schemes to be financially sustainable for all Australians.
"Our purpose at Scyne is to transform social insurers into high-performing, data-driven organisations by uniting actuarial insights with modern digital capabilities implemented safely and securely – so Social Insurers can deliver faster, fairer, sustainable and more reliable outcomes to injured workers and employers."
Mark Stewart | Social Insurance Lead | 0421 610 597

Our work across the sector has highlighted ongoing challenges and focus areas including:

  • Affordability pressures with rising premium / contribution rates for employers and consumers
  • Changes to scheme design, benefits and legislative frameworks require operational change and training
  • A need to transform legacy technology systems that will enable operational efficiency, reduced risk and improved ability to serve customers
  • Ongoing risk of cyber threats with schemes hosting sensitive data
  • Rising prevalence of psychological injuries including secondary injury and the disproportionate cost of these claims which is putting financial pressure on schemes
  • Opportunities to embrace AI for operational efficiency and predictive analytics applications
  • Alignment of outcomes for schemes and customers across service providers and claims managers / agents

We support our clients with:

DIGITAL TRANSFORMATION
At Scyne, we bring deep specialist expertise to support health services and government agencies to design, procure, implement and optimise digitally enabled solutions that transform clinical workflows, uplift care quality, and strengthen operational performance. Our team combines clinical, digital, data, cyber and change expertise to ensure digital transformation programs are safe, evidence-based and operationally ready.
Scyne’s distinct digital position is strengthened by partnering with Salesforce, the development of proprietary digital products, use of AI, and the expansion of services across all of Transformation’s capabilities including:
  • Architecture & Technology
  • Business & Experience
  • Change & Capability
  • Data & AI
  • Execution & Enablement
OUR SERVICE OFFERINGS
  • Digital strategy, business case development & implementation roadmaps
  • Operating model and service design
  • Customer experience strategy and roadmaps
  • Fast proof of concepts to demonstrate initial value and gain confidence
  • End-to-end program design, build, test and deployment of new processes enabled by modern technology solutions and platforms
  • Application Managed Services
ACTUARIAL INSIGHTS
Scyne offers, and has, extensive experience in delivering, actuarial and modelling services for social insurance schemes across Australia. The team has experience across all forms of compensation systems including workers compensation, CTP and lifetime care schemes, home building compensation schemes and government insurance schemes.
Scyne’s distinct market position is underpinned by deep experience in delivering actuarial services for public insurers, extensive experience and close Executive relationships.
OUR SERVICE OFFERINGS
  • Outsourced Scheme Actuary roles
  • Advice on impacts of scheme reform and legislative change
  • Financial risk modelling and forecasting including scenario modelling to support scheme sustainability
  • Full spectrum of analytics spanning descriptive analytics including visualisation and monitoring, through to complex predictive analytics to support operational and financial decisions
  • AASB17 implementation services
  • Mandatory Climate Reporting obligations under relevant legislation
  • Actuarial advice to Social insurance Regulators    
TECHNOLOGY & RISK CYBER SECURITY
The mission of our Cyber & Tech Risk practice is to increase public trust and participation in government digital services; a key driver in improving Australia’s productivity, equality, resilience, and prosperity.
We bring scale and expertise across all phases of cyber transformation covering advisory and assurance, AI & data governance, workforce & skills transformation, technology implementation, and ongoing security operations.
We provide end-to-end cyber security and technology resilience services to clients, from initial advisory and strategy through to technology implementation and operations. Our national team of nearly 100 cyber & tech risk specialists deliver our services across five core capabilities.
OUR SERVICE OFFERINGS
  • Cyber Advisory & Assurance
  • Data Trust & Privacy
  • Workforce & Skills
  • Platforms & Engineering
  • Security Operations
GOVERNANCE AND RISK
MANAGEMENT FOR LARGE
TRANSFORMATION
PROGRAMS
Large transformation programs operate in complex environments with multiple stakeholders, delivery streams, vendors and dependencies. Effective governance, risk management, reporting and delivery disciplines are critical to ensure programs stay on track, and to identify early when intervention is required. Having supported and assured major transformation programs across government and public-purpose organisations, Scyne brings practical experience of what works and where programs commonly encounter challenges.
Scyne helps organisations implement Minimum Viable Governance – the smallest set of governance, risk and delivery practices required to provide clear oversight and control without creating unnecessary administrative burden. In practice, this means establishing governance, reporting and risk management approaches that:
  • Enable timely, risk-informed decision-making
  • Provide clear visibility of delivery risks and interdependencies
  • Enable accountability and ownership across the program
  • Support effective oversight for sponsors, executives and boards
OUR SERVICE OFFERINGS
  • Governance and Decision-Making Uplift or Set Up
    ‍Clear authority - Faster decisions - Scalable oversight
  • Program Risk Uplift or Set Up
    Strategic visibility - Proactive risk leadership - Confident delivery
  • Embedded Program Risk & Assurance
    ‍The right expertise - Pragmatic risk management - Confident delivery
  • PMO Setup - Templates, Practices and Ways of Working
    ‍Clear structure - Consistent delivery - Effective oversight
  • Program/Project Health Checks or Deep Dive Reviews into Specific Areas
    ‍Early insight - Independent perspective - Practical improvements
  • Outcome evaluation
    ‍Did your program deliver on the intended benefits? What else needs to be done to make sure you get the return on investment?
INTERNAL AUDIT
Highest quality internal audit provides an effective 3rd line of defence to managing your most important risks. It requires experienced internal audit professionals who provide insight, confidence and forward-looking recommendations, combined with deep industry knowledge so that it is focused on the risks that matter to you.
Our internal audit team has extensive experience providing outsourced and co-sourced internal audit to social insurers across the country so you can be confident that we bring the experience and knowledge to deliver value through your internal audit program.

Our Social Insurance team

MARK STEWART

South Australia & National Social Insurance Agenda Lead
Mark is a Managing Director with over 30 years of Consulting and Transformation experience across many industries including Social Insurance, Healthcare and other government and private sector organisations. Mark specialises in business and digital transformation programs, from strategy through to design and implementation.
Mark is currently the engagement lead on the Return-to-Work SA Digital Transformation Program, a 5-year program to replacelegacy systems and improve the experience and efficiency of the claims management, insurance and regulation processes.
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MARCUS CATCHPOLE

Risk, Programs and Cyber Social Insurance Agenda Lead
Marcus has over 25 years’ experience helping his clients identify and manage their most important risks through effective risk management, governance and controls and well managed projects.
He has extensive experience working with social insurance schemes including Return-to-work SA, Lifetime Support Authority, SA CTP Insurance Regulator and MAIC providing program assurance, governance, risk management, compliance and internal audit services. He was the ICT and business process lead for the commercialisation of the SA CTP Insurance Scheme.
Marcus has also provided similar services to private sector clients in General Insurance Sector.
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ANDREW SMITH

Actuarial & Modelling Services Leader and NSW Social Insurances Leader
Andrew has over 30 years of experience in the General Insurance industry with a focus on social insurance. Andrew has provided actuarial, claims management and strategic advice to most of Australia’s social insurance schemes supporting clients to be resilient and financially sustainable for those they serve.
He has held Scheme Actuary roles in workers compensation, CTP, LifetimeCare, Dust Diseases, Victims Compensation, Home Building Compensation and Government Self Insurance schemes for many years. Andrew is passionate about social purpose and recognises that behind every number is an individual and their family who need support.
This is what drives Andrew to embrace his, and his team's, Predictive Analytics, AI and Actuarial capability to sustainably transform schemes for their customers.
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DAVID TAN

Transformation Co-Lead
David co-leads the Scyne Transformation practice that brings together capabilities including Architecture & Tech, Business & Experience, Change & Capabilities, Data & AI, and Execution & Enablement.
David is a digital transformation specialist with 25+ years of experience across Salesforce Industry solutions, product management, customer relationship management (CRM), solution architecture, agile project management, benefits management, quality assurance, risk management, project and portfolio management, enterprise & business architecture, strategic planning, and programming & software development.
For social insurance, David is most recently the overall delivery lead for the RTWSA strategic digital transformation powered by the Salesforce social insurance solution. The program will transform the end-to-end business functions from claims management, regulation and premiums management. David is responsible for the strategic roadmap, architecture (business and technology), solution design, development and program governance.
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CATH JONES

ACT Social Insurance Lead
Cath is a Managing Director with over 25 years’ experience in Government and consulting, working across complex stakeholder environments and large service delivery ecosystems to effect change.
In addition to leading Scyne’s ACT Social Insurance focus, Cath is co-engagement lead with Michael Scott working alongside the Insurance Commission of Western Australia as they embark on a multi-year enterprise transformation journey.
Cath specialises in transformation of government programs and functions, including in multi-agency or shared service settings. She brings together our leading practice approaches and frameworks in service design, operating model, business architecture and user experience streams to complement our workforce and change and technology capabilities to deliver on business and end-user benefits.
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DiANE RUTTER

Transformation Co-Lead
Di co-leads the Scyne Transformation practice that brings together capabilities including Architecture & Tech, Business & Experience, Change & Capabilities, Data & AI, and Execution & Enablement. Di supports clients to deliver improved social and economic outcomes and rebuild trust in society by becoming ‘citizen-centric’.  
With over 20+ years experience, Diane transforms the way services are delivered, improving access to services and delivering consistent and personalised experiences. She has extensive experience in designing and delivering digital transformations within the public sector by transforming service environments to deliver real benefits, enabled by technology platforms.
Across the social insurance sector, Diane has worked extensively with icare and Return to Work SA (RTWSA), currently leading the Business & Experience chapter of the multi year digital transformation program at RTWSA powered by Salesforce. In this role she is responsible for the design of future business processes and functions using Design Labs, future state business requirements, UI/UX design, quality testing of the solution and ongoing enhancements of business functionality to meet end user needs.
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Lisa RUSSO

Managing Director, Transformation - Change & Capability
Lisa Russo is a transformation leader with over 20 years of experience helping organisations navigate complex digital and cultural change with clarity and confidence. She brings a people‑centric approach that blends strategic insight with practical delivery, enabling clients to modernise their operating models, uplift leadership capability and embed new ways of working that endure.
Lisa partners with her clients to shape transformation strategies, strengthen governance, align senior leaders and build the cultural and digital capability required for successful change. Her work helps clients reduce delivery risk, unlock performance and achieve meaningful, lasting outcomes across digital transformation, culture uplift, workforce transition and enterprise‑wide change.
In Social Insurance, Lisa co‑leads the Change, Communications and Training stream for RTWSA’s Digital Transformation Program and implementation of Salesforce, taking a people‑centred approach that accelerates adoption and strengthens the long‑term organisational capability of RTWSA.
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DIDIER DESPERLES

VIC/TAS Tech Advisory and Victoria Social Insurance Lead
Didier is a senior transformation and technology adviser who helps organisations navigate complex change with clarity, discipline and a strong focus on outcomes. He has worked across government, social insurance, education, financial services, and energy and resources, advising on digital strategy, enterprise architecture, technology operating models, business cases, sourcing, and large-scale transformation.
In the social insurance sector, Didier has supported a major public insurer on critical engagements relating to legacy claims platform risk and transformation. He led an assessment of the organisation’s core claims environment, providing a clear view of platform risk, stability, dependencies, and remediation priorities, backed by practical recommendations and a roadmap. He also led a strategic review of a major customer and case management transformation, helping to reset the delivery approach and strengthen the programme for its next phase.
Didier is particularly passionate about the public purpose sector and the role thoughtful, well-executed transformation can play in improving services, strengthening institutions, and delivering better outcomes for the communities they serve.
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MICHAEL SCOTT

Western Australia Transformation Lead
With a consulting background spanning 27 years, Michael specialises in human-centred, technology-enabled transformation, from strategy through to program execution and continuous improvement.
He has led complex transformation in health, education, government and utilities sectors, and is working with a social insurance organisation to plan and mobilise a multi-year transformation to deliver better recovery outcomes and risk management, enhanced client experience and empowered staff.
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MIKKEL FAARUP

Architecture and Technology Lead
Mikkel is a Managing Director in Transformation and Scyne's Architecture and Technology Lead, with deep expertise as a Salesforce Practice Lead, bringing more than 25 years of consulting experience across large-scale business and technology transformations.
His career has been focused lately on delivering complex transformation programs within the social insurance and regulatory sector, where he combines strategic delivery leadership with hands-on architectural and data expertise to drive sustainable outcomes.
Currently, Mikkel leads the Data Chapter for Scyne on a major transformation program in South Australia, where he is responsible for the data stream delivery to bring the best data technology implementation enabling enterprise-wide change and long-term value realisation for the program.
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Acknowledgement of Country
In the spirit of reconciliation, Scyne acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
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